Today, we are launching a new feature: multiple return addresses!

From now on you’ll be able to select a specific return address for each return portal and therefore for each brand. For example, if you have multiple shops and the warehouses are located in multiple countries or cities, you can now use the return portal to handle your returns and make sure those parcels reach the right depot.

How can you set multiple return addresses?

Add your return addresses in the Return address tab. Navigate to Settings > Addresses > Return address
Visit Returns in Settings
Select the brand for which you would like to set the return address
In the row called “Return address” open the drop-down menu and select the return address you would like to associate with this brand

And done!

Would you like all your return parcels to reach the same destination? Don’t worry, we pre-select the default return address for you.

If you have questions or remarks about this feature, send us an email at feedback@sendcloud.com.

Would you like to read more about setting up the return portal? Click here!