Changelog
Follow up on the latest improvements and updates.
RSS
new
All Plans
Manage product details in Sendcloud
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Effortlessly manage product-specific logistics information with our new Products feature. Upload and sync your product data across Sendcloud for maximum efficiency.
✨ Benefits
- Pick faster with item location on your picking list
- Pack more accurately by uploading EAN codes to use item - scanning
- Simplify global shipping with auto-filled customs information.
PostNord is now available on Sendcloud! As the leading carrier in the Nordics, PostNord offers a strong delivery network across Sweden, Denmark, Norway, and Finland. Whether you're shipping domestically or across borders, PostNord ensures reliable and efficient parcel delivery throughout the region.
For details on activating your own contract, visit our support article: PostNord own contract activation.
For more information on shipping conditions, visit the Help Center.
📦 Start shipping with PostNord by enabling it as a courier here.
new
Order Processing
Split orders into separate shipments
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Order splitting is now available for select shop integrations, allowing you to break down orders into separate shipments.
This is ideal for back-ordered items or diverse warehouse locations. Start using this feature now to get goods to your customers faster, with less risk of errors or surcharges.
new
Carriers
New Carrier: Transmission 🇳🇱
We’re introducing Transmission, a new carrier specialized in large-size and special shipments, including pallets and express deliveries within the Benelux.
Activate your Transmission contract and explore shipping conditions
You can upload your existing Transmission contract and find all the details about contract activation, shipping methods, and conditions in our support article.
📦 Enable Transmission today
Get started by activating Transmission as a carrier in your Sendcloud account.
new
Integrations
API
New: Order API V3
After thorough testing, we are thrilled to announce the official launch of the Order API V3: A new way to import orders into Sendcloud. With the Order API V3, you can sync all your orders with Sendcloud to prepare them for shipping—from any platform.
The Order API enables you to:
- Create and update orders in batch
- Partially update single orders
- Retrieve an order or a list of orders per integration
- Delete individual orders
improved
Returns
Your returns overview got a fresh new look 🎨
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With new tabs, bulk-actions, and better color indicators, you can now process returns faster while keeping mistakes to a minimum.
- In Transit:This tab includes returns that still need to be shipped or are on their way.
- Returned:These returns still require your attention, such as processing the refund.
- Completed:Use this list to easily locate returns you have processed in the past.
- Cancelled:Cancelled returns show up in this tab so you don't lose the data. Additionally, premium users will be able to see all their rejected return requests that come from the return portal.
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Discover the most cost-effective shipping methods for every parcel with Shipping Method Recommendations, available in the new shipment form and manual return form. Try it now to explore new shipping methods or validate your current choices effortlessly.
improved
International Shipping
Go global with revamped customs documents 🌎
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Delight international customers with newly revamped customs documents. The new customs documents feature new fields and an updated design so you can now create customs documents for both international deliveries and returns that are fully compliant with 2024 global regulations.
new
Paid Plan
New, customizable packing slips 📦✨
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Our new packing slips have a sleek, modern design and customizable settings. Now, you can tailor what’s displayed on your packing slips from product images to custom notes, like return instructions. Customize your packing slip now in the Print settings and delight your customers with every box they open!
improved
Returns
New return rules to automate your returns processing 📦⚙️
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Processing returns just became a lot easier. With
weight
, refund method
, brand
, and use contract
as new return rules, you can save time and avoid repetitive work. Mix and match conditions and actions to perfectly mirror your internal processes into Sendcloud.Head on over to Return Rules to set up automations for your returns.
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