Changelog

Follow up on the latest improvements and updates.

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📬
What’s new?
You can now use the new API v3 migration guidelines to move from API v2 to API v3. The guide includes examples for common actions (like creating parcels or orders) and shows how API v2 fields map to API v3.
💡
Why it matters
You can migrate to API v3 with clearer instructions and fewer guesswork steps. This helps you update your integration faster and with more confidence.
🚀
How to use it
  1. Open the API v3 migration guidelines.
  2. Follow the examples for the API actions you use (for example, creating parcels or orders).
  3. Use the field mapping section to update your requests from v2 to v3.
ℹ️
Good to know
📬
What’s new?
If you're using Sendcloud rates, you can now see estimated PostNL surcharges in the price breakdown before you create a label. This works in the Sendcloud panel when you create a shipment, and for API v3 users using
shipping-options
, as long as you enter parcel dimensions at announcement.
The estimates can include volumetric surcharges (>50 dm³, >100 dm³, >200 dm³), exceeding maximum dimensions (currently only for Klein Pakket), and packaging size surcharges (too small <10×10×1 cm or too large >95×70×58 cm within the EU).
💡
Why it matters
You get an early warning about possible extra carrier charges, so the final PostNL invoice is less likely to surprise you weeks later. This helps you choose the right shipment option and avoid unexpected costs.
🚀
How to use it
  1. Enter the parcel dimensions when announcing your shipment.
  2. Check the price breakdown to see any estimated surcharges before you buy the label.
ℹ️
Good to know
These are estimates and are marked as approximate, because the carrier can re-measure the parcel at scan. The surcharge is not charged at label creation; it’s shown to inform you upfront.
📬
What’s new?
You can now use the new “Generate invoice now” action to instantly create an invoice that includes all open invoice items.
💡
Why it matters
You get more control over when you settle your outstanding balance. This helps you stay ahead of your credit limit and avoid shipping disruptions.
🚀
How to use it
  1. Go to your invoicing area in Sendcloud.
  2. Select “Generate invoice now”.
  3. Review and pay the generated invoice.
📬
What’s new?
If you’re on a Premium plan (or higher), you can now send tracking email notifications from your own email address. Tracking emails no longer have to come from a Sendcloud address.
💡
Why it matters
Your customers see tracking updates coming from your brand, which keeps the post‑purchase experience consistent from order confirmation to delivery.
🚀
How to use it
  1. Go to your notification settings.
  2. Enter the email address you want to use as the sender.
  3. Add the provided DNS records in your domain settings to complete the setup.
ℹ️
Good to know
This is available on Premium plans and higher. If you want to use your own logo, you may need to validate it with Google yourself.
📬
What’s new?
You can now create and announce shipments/ orders in API v3 using native carrier service point IDs (for example PostNL
680765
or DPD
AT14957
). This means you no longer need to map carrier IDs to Sendcloud service point IDs before creating the shipment.
💡
Why it matters
If your system already stores carrier-specific service point IDs, you can send them directly to Sendcloud. This reduces extra API calls and removes the need for hardcoded mappings.
🚀
How to use it
  1. Create and announce a shipment/order via API v3.
  2. Use the
    service_point.carrier_service_point_id
    in the Shipments API or the
    service_point_details.carrier_service_point_id
    in the Orders API to provide the carrier’s native service point ID.
  3. Generate the label as usual.
ℹ️
Good to know
📬
What’s new?
You can now disable unwanted shipping methods directly in your Price List. You no longer need to contact support to have shipping methods removed.
💡
Why it matters
You can keep your available shipping options clean and relevant without waiting on manual changes. This helps you reduce back-and-forth and speed up day-to-day shipping setup changes.
You can find more information here.
📬
What’s new?
You can now validate an address using a separate API v3 endpoint: /api/v3/address/validate. This lets you check addresses without creating a shipment first.
💡
Why it matters
You can catch address issues earlier, so label creation and warehouse processing don’t get blocked by unexpected validation errors. This helps you keep order processing moving smoothly.
🚀
How to use it
  1. Call the Validate an address endpoint in API v3.
  2. Fix any returned address issues before creating shipments.
ℹ️
Good to know
The endpoint is now live in API v3 and remains fully backward compatible with API v2. 💪
📬
What’s new?
You can now print your packing slip and shipping label together on a single A4 sheet using an integrated label layout (A4 paper with a peel-off sticker). You can also generate the combined Packing Slip + Label document directly from the Created Labels tab.
💡
Why it matters
You spend less time printing and matching documents, and reduce picking/packing mistakes.
🚀
How to use it
1) Go to Printing options and scroll to “Packing slip with Shipping labels”.
2) Adjust the margins to choose where the label sits on the A4 page.
3) Generate the Packing Slip + Label document from your Incoming orders or Created labels.
ℹ️
Good to know
  • Available on Lite+.
  • Walk less in the warehouse by packing orders with the same items first. Enable Sort orders by Product sorting in Printing options, in the "Packing slip" settings.
You can now ship with Relais Colis, the pioneer of parcel pick-up points in France. Available via direct contract only, it allows you to offer convenient delivery and return options to your customers while managing shipments efficiently through Sendcloud. Ideal for merchants shipping within France and Monaco, including heavier parcels up to 130 kg.
With Relais Colis, you can
  • Ship nationwide in France and Monaco 🇫🇷
  • Send large parcels up to 130 kg 📦
  • Offer paperless returns with a simple QR code 🔄
How to start shipping
  • In your Sendcloud panel go to Shipping > Carriers > My contracts
  • Click Add your own contract
  • Find Relais Colis in the list and click Add contract
Discover more about Relais Colis in our Help Center.
Available with direct contracts only in France and Monaco.
You can now ship with
Der Kurier
, our newest express carrier available via
direct contract only
. Send your parcels
across Europe
with
next day delivery
and offer your customers a fast, reliable delivery experience. Ideal for merchants shipping both national and international orders, including heavier
parcels up to 50 kg.
With Der Kurier, you can
  • Deliver the next day across Europe ⚡
  • Ship nationally and internationally across Benelux, DACH, France and Italy, and Eastern Europe 🌍
  • Send parcels up to 50 kg 📦
How to start shipping?
  • In your Sendcloud panel go to Shipping > Carriers > My contracts
  • Click Add your own contract
  • Find Der Kurier in the list and click Add contract
Discover more about Der Kurier in our Help Center.
Available with direct contracts only and in supported European regions.
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