Return API V3 is now available for all. Connect our return API to your existing CRM, ERP or WMS systems without having to change your setup:
- Createdomestic and international returns
- Retrieveyour return data such as return statuses and return reasons
- Requesta return to be canceled
- Validatea return before creating the return label
Remove your customers’ biggest return frustration by providing a
pre-printed return label inside the box. Not only does this greatly improve the customer experience, but it also reduces the workload on your customer service team.
⚙️How does it work?
incoming orders overview, you’ll find a new dropdown option to print return labels alongside your shipping labels.
Please note that this feature is currently available for direct contract only.
Improve the quality of your returns by highlighting your return policy in the return portal. Do you only accept unworn clothes to be returned? Should the return be sent in the original packaging? Just add a quick note to filter out unwanted returns!
Offer your international customers the same return experience as everyone else. Accept returns from any country, and send customers the return label and custom docs directly to their email.
Deleting your orders in the incoming orders view just got easier! 👏
Whilst working in the overview, you can now save time by selecting up to 200 orders at once. You can then delete all selected orders in bulk. ✅
Now you can customise your picking list to reflect your picking strategy with the new Picking list settings. Configure your picking list by strategy, order, or visible content.
We’ve expanded our sub-user settings to include 8 new User Roles: Finance, Support, Marketing, Analytics, Pickups, Returns, Shipping, and Warehouse Manager.
Now you can grant account access to individual team members and limit their access by their role. You’ll get greater control over access, and your business, more seamless collaboration.
When working in Pack & Go, you can can now process orders faster using scanner mode.
Single scan allows you to process your order with only one scan. You can enable this option in the
Pack & Go panelor in your
Pack & Go settingsby checking the box at the end of the page.
💡 Note that whilst Single scan is enabled, you will not be able to make any changes to your order.
We're thrilled to announce the addition of
Spring GDS, a leader in
By combining postal and commercial carriers, Spring provides e-commerce businesses the opportunity to send parcels up to 20kg around the globe effortlessly.
Benefits of Spring:
- Ship from United Kingdom, France, Germany, Austria, Spain and Italy to 190 countries
- Benefit from the expertise of 230 carrier partners who understand local requirements
- Ship green: Spring offsets CO2 emissions by investing in projects that help protect the environment
📦 Start shipping with Spring by uploading an existing Spring contract
Are you adding item weights manually to each order? 🏋️ This is no longer necessary!
Not all integrations automatically include the item weight for international shipments. Instead of changing each order manually, you can now automate this by setting up the weight in your shipping rules.
Set item weightin your actions and automatically fill in all details. ✅ Easy as that!