As of today, you can change the return fee displayed in your return portal based on your customer’s country.
How does it work?
That’s simple - just like Shipping Rules.
Create IF-THEN rules specifying countries and fees, and in the Return Portal your customers will see different return costs depending on where they live.
Keep in mind that rules are applied in the order they appear on the list.
This means that if two or more rules apply to the same country (eg. “From country isn’t Netherlands” and “From country is Germany”), the one that is the lowest on the list will be used.
And this is just the beginning.
In the near future we’ll keep adding more Conditions and Actions to let you further optimize your return process.