Return rules now support multiple countries and return reasons

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You can now apply a single return rule to multiple countries and multiple return reasons, so you don’t need separate rules for each one.

You can also set multiple available refund methods in one rule (for example, money back + store credit) and choose when customers can skip image upload during a return request.

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You can set up return rules faster with fewer duplicates and keep your return portal settings consistent across markets.

You also get more control over costs and outcomes (like waiving fees for specific reasons or steering customers to store credit).

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Updated examples are available here: https://support.sendcloud.com/hc/en-us/articles/4404726364052-Return-rules