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What’s new?
If you’re on a Premium plan (or higher), you can now send tracking email notifications from your own email address. Tracking emails no longer have to come from a Sendcloud address.
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Why it matters
Your customers see tracking updates coming from your brand, which keeps the post‑purchase experience consistent from order confirmation to delivery.
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How to use it
  1. Go to your notification settings.
  2. Enter the email address you want to use as the sender.
  3. Add the provided DNS records in your domain settings to complete the setup.
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Good to know
This is available on Premium plans and higher. If you want to use your own logo, you may need to validate it with Google yourself.