We can now tackle surcharges proactively and avoid those unexpected shipping fees.
For this, we are enabling you to fill in a parcel's
length
,
width
, and
height
.
Armed with this data, we can calculate the final billable weight up front, and show you only shipping methods that match that weight instead.
This way, you avoid using a shipping method that is based on the lower weight and avoid getting surcharged at the end of the month.
volumetric weight
Heads-up
  • Volumetric Weight is currently implemented only when the shipment is created manually (via the New Shipment form) or via API.
  • The dimension fields are currently mandatory for UPS and DHL Express only, as they are the carriers that invoice surcharges at the moment. For other carriers, these fields will remain optional.
Want to know more?
  • Learn all there is to know about volumetric weight and how it differs between carriers in this article.
  • Want a quick overview instead? Check out this article with a short explainer and Volumetric Weight calculator.